Clip the device on. Talk to the customer. Trova does the rest. Here's exactly what happens — for service techs and estimators.
Service Tech Mode runs all day on every call. Estimator Mode kicks in when a tech is pricing a new job.
For every call, every day. Captures upsells, warranty talks, customer requests, coaching moments, and compliance documentation. If your tech is on a job site, this is running.
See the flow →For sales appointments. Captures scope, budget, objections, timeline. Generates a Good/Better/Best proposal before the tech leaves the driveway.
See the flow →A tech runs 6-8 calls a day. Trova captures what happens on every one — automatically.
Every morning, every tech puts on their Trova. Clip-on aluminum on shirt or lanyard. One button — green LED means it's capturing. No apps to fumble with. No setup between calls.
Each tech gets their own device — engraved with their name. They keep it. They wear it.
Normal service call. Tech fixes the water heater. Customer walks them to the furnace. Mentions the AC is making noise. Asks about the bathroom remodel. Tech documents the warranty talk.
Trova doesn't just transcribe. It pulls out what's worth money — upsells, warranty risk, follow-ups, coaching signals — and feeds them into the dashboard.
Between the driveway and the next job, the fleet dashboard is already updated. By the end of the day, the owner sees every upsell, every warranty talk, every forgotten request across the whole fleet.
The office reaches out to flagged opportunities while the customer is still thinking about it. Proposals go out. Jobs get booked. That's revenue your techs were leaving on the floor — now it's in your pipeline.
For new-job sales calls. Captures scope, budget, objections, timeline. Generates a Good/Better/Best proposal automatically.
Tech walks the homeowner through the project. Captures every nuance — what they said, what they didn't, what their priorities actually are. No notepad. No phone in face. A real conversation.
Trova captures scope, materials, timeline, budget signals, and the customer's specific priorities. The AI builds three pricing tiers, each one referencing what the customer actually said matters.
"Your new fence will keep Rocky safely in the yard" — proposals don't sound like templates because they aren't.
Tech reviews the draft on their phone. Adjusts pricing if needed. Hits send. The customer gets a polished, professional proposal — referencing their own words, their own priorities — before the tech is even back in the truck.
Real-time service-call feed. Upsells flagged. Coaching surfaced. Pipeline updated. The Trova dashboard gives you every tech on every call.
Every call across every tech, as it happens.
Flagged opportunities, ready for office follow-up.
Top-tech moments saved as training material.