Refrigerant code talks. Equipment age. Maintenance history. Comfort complaints that turn into change-out leads. Captured automatically — every service call, every tech.
HVAC has the highest AI adoption of any home-service trade — and the slowest response times. The contractors who pair captured conversations with same-day proposals are taking real share.
"The bedroom's always 5 degrees warmer than the rest of the house" — flagged as a zoning or balance-issue lead.
2009 condenser. R-22 refrigerant. Out-of-warranty. Documented automatically with replacement timeline.
Refrigerant phase-out conversations. Permit requirements. Captured for legal-grade documentation.
Last service 2.5 years ago. Filter never changed. Trova flags the maintenance-plan upsell with the customer's own words back to them.
"Honestly we've been thinking about replacing it." Captured. Logged as a hot lead before the tech leaves.
Top tech's explanation of SEER ratings becomes a training clip for the rest of the team.
Your tech clips Trova on Monday morning. One button. The customer hears a single line of disclosure, the conversation continues, and Trova captures everything that matters — automatically.
No screens between your tech and the customer. No paperwork in the truck. No upsell that gets forgotten before the next call.
Tech is at the Davidson residence on a water-heater repair. While walking back through the kitchen, the customer mentions the AC has been "running constantly" lately. Tech glances at the condenser on the way out — 2009 unit, R-22.
Old workflow: tech remembers it on the drive home, maybe writes it on a sticky note, maybe gets to it tomorrow.
With Trova: comfort complaint captured, equipment age cross-referenced against the customer record, change-out estimate flagged in the dashboard before the tech is back at the truck. Office reaches out the same afternoon while the customer is still thinking about it.
Schedule a 20-minute demo. We'll walk through the device, the dashboard, and a real hvac workflow.